Shipping policy

Shipping Policy

1. Shipping area

We deliver to Germany and to all member states of the European Union.

2. Shipping costs

Shipping within Germany: €4.99 per order (incl. VAT). Shipping to all other EU countries: €12.90 per order (incl. VAT). Shipping costs are displayed in the checkout before you complete your order.

3. Delivery time

Delivery within Germany: 3–5 working days after receipt of payment. Delivery to other EU countries: 5–10 working days after receipt of payment.

4. Shipping and packaging

All items are shipped by us from Germany. We carefully pack collectible figures in a sturdy outer box so that blister packs and window boxes arrive in perfect condition. Once your order has shipped, you will receive a shipping confirmation with tracking by email.

5. Delivery address

Please make sure your delivery address is complete and correct. If a parcel cannot be delivered due to an incorrect address, additional shipping costs may apply.

6. Transport damage

If your parcel arrives damaged, please contact us at service@cubirox.com with your order number and photos. Your statutory rights remain unaffected and are not subject to any reporting deadline.

7. Returns

Information on returns can be found in our cancellation policy.

8. Contact

Questions about shipping? Email us at service@cubirox.com or call +49 2303 2300266.